Privacy Policy

Overview

Txtmi ("we," "our," or "us") provides a two-way SMS-based conversational AI companion service. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our service.

Information We Collect

When you use Txtmi, we may collect the following information:

• Phone Number: Required to send and receive SMS messages.
• Message Content: The text messages you send to and receive from Txtmi, used to provide personalized conversational responses.
• Usage Data: Information about how you interact with our service, including message frequency and conversation patterns.
• Account Information: Any information you provide when signing up through the Txtmi application.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our conversational AI companion service
• Personalize your experience and tailor responses to your preferences
• Send you conversational messages, prompts, reminders, and personalized interactions
• Respond to your inquiries and provide customer support
• Monitor and analyze usage patterns to improve our service
• Comply with legal obligations

Consent and Opt-In

Users explicitly opt in to Txtmi via the Txtmi application to engage in ongoing, user-driven conversations with our AI assistant. By opting in, you consent to receive SMS messages from Txtmi. Messages are conversational in nature and may include responses, prompts, reminders, and personalized interactions initiated by you.

Message frequency varies depending on your activity and engagement with the service.

Opting Out

You may opt out of Txtmi at any time by replying STOP to any message. Once you opt out, you will no longer receive SMS messages from Txtmi. You may also manage your preferences or delete your account through the Txtmi application.

Data Retention

We retain your information for as long as your account is active or as needed to provide you with our services. If you opt out or request deletion of your account, we will delete or anonymize your personal information within a reasonable timeframe, unless we are required to retain it for legal purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Third-Party Services

We may use third-party service providers to help us operate our service, including SMS delivery providers and cloud infrastructure. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing of your data
• Data portability

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Txtmi is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of Txtmi after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

Email: privacy@txtmi.com